FREE LEARNING SERIES
Support older people with dignity
Listen first, plan practical support and find the right service.
6 lessons · Beginner · Learn at your own pace
Begin the first lesson →
Learn, practise, explain
Try the exercise before reading its explanation. Answer the self-check questions in your own words, then compare your reasoning with the answers. Revisit any difficult section before moving on. No account or payment is needed.
- 01
Elderline 14567: find the right help for an older person
An older person may need information, company, practical assistance or protection. Learn to identify the need and turn a first call into an agreed next step.
Learning outcome: Choose between emergency help, a welfare referral and routine support, then make and follow up an effective Elderline call.
Open lesson → - 02
Old-age pensions in India: eligibility, amounts and applications
A pension application becomes easier when you separate the scheme’s purpose, eligibility conditions, documents and payment stages.
Learning outcome: Read a pension rule correctly, distinguish central and state components and prepare an application checklist without assuming eligibility.
Open lesson → - 03
Care for older people: build a daily plan around dignity and choice
Good care helps a person do what matters to them. Learn to turn a broad promise of “looking after someone” into practical, respectful support.
Learning outcome: Create a simple care plan that supports independence, consent, reliable routines and appropriate escalation when needs change.
Open lesson → - 04
Accessible homes and visits: remove everyday barriers
Accessibility means being able to reach, understand and use a place or service. It includes movement, seeing, hearing, communication and choice.
Learning outcome: Audit a room or visit as a complete journey and distinguish simple agreed improvements from changes needing qualified assessment.
Open lesson → - 05
Digital fraud: recognise the trap, protect payments and report quickly
Scams often manipulate trust, fear or urgency before they exploit technology. Learn the payment concepts and response steps that make those tactics easier to recognise.
Learning outcome: Explain common scam mechanisms, distinguish paying from receiving and prepare a factual incident report without blaming the victim.
Open lesson → - 06
Useful volunteering: define the role, earn trust and finish the task
Volunteering becomes useful when someone’s real need is met reliably. Learn to plan a small commitment, ask permission and hand work over properly.
Learning outcome: Design a volunteer role with consent, boundaries, a handover and a simple measure of whether the work helped.
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